This notice outlines how personal data is gathered, used, and protected by The Art Department in accordance with Canadian privacy standards.

Scope & Purpose of Data Processing

Personal details are processed to support the following business operations:

Client Management: Fulfilling customer inquiries and providing ongoing assistance.

Transactions & Logistics: Processing artwork sales, commissions, and coordinating delivery details.

Advisory Services: Assisting with collection charters and art consulting.

Communications: Distributing updates on new artworks, featured artists, exhibitions, and newsletters.

Information collected

We gather data through our services including:

Client Contact Details: Names, phone numbers, email addresses, and postal addresses provided during purchases, newsletter sign-ups, or inquiries.

Artist Submissions: Biographies, CVs, portfolio links, and related application materials sent by artists.

Online Analytics & Cookies: General traffic patterns and website usage data collected anonymously via cookies.

Third-Party Partners & Integrations

To deliver our services effectively, data may be processed through select service providers:

Payment Platform: Online financial transactions are processed securely via Stripe.

Shipping Partners: Delivery addresses are shared with couriers (such as Purolator, DHL, FedEx, and UPS) and art handlers solely to fulfill shipments and artwork installations.

Website Host & Communication: System infrastructure and data backups are managed using ArtCloud by Artlogic, and electronic communications are handled through Gmail.

International Data: Personal information may be processed and stored on secure servers outside of Canada, where third-party service providers are required to maintain equivalent privacy and security safeguards.

Social Media Platforms: Information voluntarily shared by users through social media interactions or channels is also collected.

Security & User Rights

Technical measures such as SSL encryption are used to secure stored information. Clients retain the right to review or modify their personal information by contacting info@theart-department.ca.

Additional Terms

Policy Revisions: Updates may occur periodically without advance notice, with continued site usage indicating consent.

For privacy inquiries, contact our team at info@theart-department.ca.